About Us
Experienced Claims Services is a locally owned restoration company based in Cumming, Georgia. Our team is IICRC and WRT certified, responds 24/7 with no service charges, and works directly with insurance adjusters to keep claims on track.
About Experienced Claims Services
Experienced Claims Services is a locally owned and operated home restoration company serving residential and commercial properties across North Georgia. We handle water damage, fire and smoke damage, mold remediation, asbestos abatement, reconstruction, and content packout and storage. Our team started in Dawsonville and expanded to Cumming as the workload grew. We are not a franchise. Every decision is made locally by the people doing the work.
Our process is built around documentation and communication. We document all damage thoroughly, coordinate directly with your insurance adjuster, and stay involved through every stage of the project. Repairs and restoration work follow IICRC and WRT standards. We do not leave homeowners to manage the claims process on their own. From the first call to the final re-inspection, our team handles the full scope of work and keeps communication clear at every step.
- 24/7 emergency response with no extra service charges
- WRT and IICRC certified restoration technicians
- Full insurance claim documentation and adjuster coordination
- Locally owned and operated, not a franchise
- Residential and commercial projects of all sizes
- Start-to-finish support including final re-inspection
How We Work With Homeowners and Referral Partners
Most of our business comes from referrals. When a plumber, property manager, or insurance professional sends a homeowner to us, we treat that as a responsibility. The person making that referral is putting their own reputation behind ours. We take that seriously by showing up on time, communicating clearly, and completing the work to a standard that reflects well on everyone involved.
We operate as a one-stop shop for restoration. Our in-house team handles water damage extraction, structural drying, and reconstruction. Certified subcontractors extend our capabilities into mold remediation, asbestos abatement, fire and smoke cleanup, air quality testing, and content packout and storage. This means one point of contact, one team managing the process, and clear accountability from start to finish.
Why Homeowners Trust Us
We combine proven experience, certified expertise, and dedicated claim support to make your home restoration process smoother, reduce uncertainty, and help you recover quickly with guidance and care every step of the way.
Claim Support
We document everything and work directly with your insurance to help simplify the claims process and keep your restoration moving forward.
IICRC-Certified
Our certified team follows industry standards to deliver safe, thorough, and reliable home restoration solutions you can trust.
14+ Years Trusted
With years of hands-on experience, we know how to handle complex damage and restore properties with care and precision.
24/7 Response
Day or night, our local and reliable team is ready to respond quickly and begin restoring your property when you need help most.